Apr - Dec 2022
SAP Emerging Experiences
The Strategic Foresight – Emerging Experiences team at SAP explored the future of enterprise software by combining Human-Centered Design with Strategic Foresight practices.
As the senior UX designer, researcher, and strategist on the project, I conducted research, developed strategic directions, and created vision prototypes focused on AI-native experiences.
Apr - Dec 2022
SAP Emerging Experiences
The Strategic Foresight – Emerging Experiences team at SAP explored the future of enterprise software by combining Human-Centered Design with Strategic Foresight practices.
As the senior UX designer, researcher, and strategist on the project, I conducted research, developed strategic directions, and created vision prototypes focused on AI-native experiences.
Apr - Dec 2022
SAP Emerging Experiences
The Strategic Foresight – Emerging Experiences team at SAP explored the future of enterprise software by combining Human-Centered Design with Strategic Foresight practices.
As the senior UX designer, researcher, and strategist on the project, I conducted research, developed strategic directions, and created vision prototypes focused on AI-native experiences.
My role
Senior UX Designer, Researcher, and Strategist
Project Focus
Product Concept and Strategy
company
My role
Senior UX Designer, Researcher, and Strategist
Project Focus
Product Concept and Strategy
company
My role
Senior UX Designer, Researcher, and Strategist
Project Focus
Product Concept and Strategy
company
The Need
The Need
The Need
In a rapidly evolving technological landscape, SAP must anticipate disruptions and proactively shape the future of enterprise experiences rather than simply reacting to change.
Foundational and generative research revealed strong demand from both organizations and workers to unlock more value from their workforce and technology. However, mainstream tools have increased collaboration strain rather than enabling adaptability.
This presents an opportunity for AI ecosystems to help workers navigate organizational knowledge effortlessly, freeing them to focus on strategic and exception-based problem solving.
In a rapidly evolving technological landscape, SAP must anticipate disruptions and proactively shape the future of enterprise experiences rather than simply reacting to change.
Foundational and generative research revealed strong demand from both organizations and workers to unlock more value from their workforce and technology. However, mainstream tools have increased collaboration strain rather than enabling adaptability.
This presents an opportunity for AI ecosystems to help workers navigate organizational knowledge effortlessly, freeing them to focus on strategic and exception-based problem solving.
In a rapidly evolving technological landscape, SAP must anticipate disruptions and proactively shape the future of enterprise experiences rather than simply reacting to change.
Foundational and generative research revealed strong demand from both organizations and workers to unlock more value from their workforce and technology. However, mainstream tools have increased collaboration strain rather than enabling adaptability.
This presents an opportunity for AI ecosystems to help workers navigate organizational knowledge effortlessly, freeing them to focus on strategic and exception-based problem solving.
The Solution
The Solution
The Solution
Within the Emerging Experiences team, I integrated strategic foresight practices with human-centered design and research methods to explore new experience paradigms. This approach led to the focus on AI ahead of its widespread adoption.
I helped envisioned a future where SAP enterprise software operates as a unified, AI-native system that enhances both work and workers through adaptive, intelligent experiences.
Within the Emerging Experiences team, I integrated strategic foresight practices with human-centered design and research methods to explore new experience paradigms. This approach led to the focus on AI ahead of its widespread adoption.
I helped envisioned a future where SAP enterprise software operates as a unified, AI-native system that enhances both work and workers through adaptive, intelligent experiences.
Within the Emerging Experiences team, I integrated strategic foresight practices with human-centered design and research methods to explore new experience paradigms. This approach led to the focus on AI ahead of its widespread adoption.
I helped envisioned a future where SAP enterprise software operates as a unified, AI-native system that enhances both work and workers through adaptive, intelligent experiences.
Vision Prototypes
Vision Prototypes
Vision Prototypes
eOS
eOS
eOS
An AI-native operating system that places data at the heart of the user experience. eOS delivers highly flexible and proactive assistance in a hyper-personalized environment. Key features include:
Thought Gesture Interaction
Fluid Operating System
Proactive Project Planning
Actionable Business Intelligence
Co-Creation Editing
Live Collaboration
Generative Data Visualizations
An AI-native operating system that places data at the heart of the user experience. eOS delivers highly flexible and proactive assistance in a hyper-personalized environment. Key features include:
Thought Gesture Interaction
Fluid Operating System
Proactive Project Planning
Actionable Business Intelligence
Co-Creation Editing
Live Collaboration
Generative Data Visualizations
An AI-native operating system that places data at the heart of the user experience. eOS delivers highly flexible and proactive assistance in a hyper-personalized environment. Key features include:
Thought Gesture Interaction
Fluid Operating System
Proactive Project Planning
Actionable Business Intelligence
Co-Creation Editing
Live Collaboration
Generative Data Visualizations
T-kAI
T-kAI
T-kAI
T-kAI is an intelligent automation system designed to act as enterprise workers’ dynamic collaborator, enabling users to focus on proactive, forward-looking work instead of repetitive tasks. Key features include:
AI Co-Pilot
Intelligent Workflow Management
Contextual Business Intelligence
Proactive Action Recommendations
Real-Time Data Analysis
Process Mining Visualization
No-Code Customizations
T-kAI is an intelligent automation system designed to act as enterprise workers’ dynamic collaborator, enabling users to focus on proactive, forward-looking work instead of repetitive tasks. Key features include:
AI Co-Pilot
Intelligent Workflow Management
Contextual Business Intelligence
Proactive Action Recommendations
Real-Time Data Analysis
Process Mining Visualization
No-Code Customizations
T-kAI is an intelligent automation system designed to act as enterprise workers’ dynamic collaborator, enabling users to focus on proactive, forward-looking work instead of repetitive tasks. Key features include:
AI Co-Pilot
Intelligent Workflow Management
Contextual Business Intelligence
Proactive Action Recommendations
Real-Time Data Analysis
Process Mining Visualization
No-Code Customizations
Impact
Impact
Impact
I conducted evaluative research with employees of SAP customers—the end users—gathering feedback on opportunity areas and proposed concepts. Responses were highly positive, validating our hypothesis that an adaptive, AI-native system aligns with the future experiences users want and need.
I conducted evaluative research with employees of SAP customers—the end users—gathering feedback on opportunity areas and proposed concepts. Responses were highly positive, validating our hypothesis that an adaptive, AI-native system aligns with the future experiences users want and need.
I conducted evaluative research with employees of SAP customers—the end users—gathering feedback on opportunity areas and proposed concepts. Responses were highly positive, validating our hypothesis that an adaptive, AI-native system aligns with the future experiences users want and need.
"I can certainly start to see AI as a very good coworker that will always do repetitive tasks for me."
- SAP CUSTOMER
"I can certainly start to see AI as a very good coworker that will always do repetitive tasks for me."
- SAP CUSTOMER
"I can certainly start to see AI as a very good coworker that will always do repetitive tasks for me."
- SAP CUSTOMER
Want to see more?
Want to see more?
Want to see more?
I have a full case study for this project—please click below for the presentation deck.
I have a full case study for this project—please click below for the presentation deck.
I have a full case study for this project—please click below for the presentation deck.
